You’ve started business online and selling your products. In the next big steps, you need to build a good support system for your customers who wants to find a response for their queries and your instant support makes your client happy and the satisfaction of clients becomes a key of success for your business.
There are these 3 ways to do that.
- Firstly, via call. You give them a support number (it’s may free or not free) for which all the calls will be made.
- Secondly, you and your customers can talking directly via instant messaging softwares / services like Skype, Hangouts, OTT apps or Live Chat. The cost savings and convenience for customers and staffs.
- And finally, the email support. You give them your support email ID and start waiting for the customer’s email. It’s slowest method, the customers and staffs need few days for ask and answer. It’s free but un-cheerful!
Here I’d like to share some of the live chat plugins which are very useful for your business websites.